Browse all the past conference talks and filter by year or topic. UX New Zealand has hosted some of the top thought leaders in user experience, information architecture, research design and strategy.
Design principles and considerations for supporting users with neurodiversity in the online education sector.
Jobs To Be Done methodology and its role in driving customer choice
Let's move from tolerance to belongingness by using a UX process to achieve social justice.
Want to show your org chart in your products? Of course not. But for large teams and orgs, when there are many teams and individuals working on the same product, it’s hard to ensure cohesion even when individuals have the best intentions to build great experiences. Join Yutong Xue, staff product designer at Meta and ex-Googler to hear learnings and practical techniques to bring teams closer and ship more cohesive experiences.
We have assumptions on how seniors use tech based on our own experiences, but what do we really know? Find out at UXNZ
Is a lobster an animal or food? In this case, there’s no such thing as “both”. Join Q Walker for a look at emoji IA.
Want to learn a simple three step tool to improve creative confidence and remove egos from your team?
From funding to delivery: Delivering a complex government service while maintaining alignment and traceability.
Learn the principles of product strategy to become a more strategic designer.
Being a design or UX expert comes with its own blindspots. Why this happens and what we can do about it.
Examples and practical tips (which don't require any drawing experience) on visual thinking to help you improve your daily communications in the design workplace.
Accessible content, for all beautiful minds
Find out how to turn a #designsystem into a celebrated strategic resource for your company. Join #Logitech speakers @xlicious and @costanzavolpini at #UXNZ2023 :rocket:
How embracing vulnerability, mistakes and asking for help, resulted in outputs (and outcomes) that had an outsized impact on our customer’s lives.
Is HCD dead? What comes next? What is post-Human Centred Design?
Building relationships: how it helps your team, encourages stakeholders and informs a better product for the customer.
This talk draws light on the overlooked impact developers have on UX and provides an actionable toolkit you can use to empower the developers you work alongside to make better, more conscious UX decisions.
Designing the Metaverse is about enabling social relationships, and making inclusive places for communities to thrive. A shift from technology to relationship centered design.
Learn about web3, what's new about it, and key UX principles important to know as a designer.
Cool or creepy? What role should artificial intelligence play in the UX design process?
It’s no secret - we have a diversity problem in design and technology. Hear what we're doing to change this.
Food recalls, fishing rules, and forestry: creating an IA strategy for diverse audience needs
Tasks power our productivity AND form the basis for designing experiences. Tasks require information architecture.
Embed the IA discipline as part of normal product development, so that our users can always find what they need
Learn to see the information in your work, and think about it as information, to help you research, designing, and information architecture work.
What can the global pandemic teach us about teams? Join @danramsden as he shares his experience of building and developing teams - both in the best of times and the worst of times.
There is a misconception that experience is something unmeasurable. But there are actually so many ways you can do it.
Taking you on the journey to trace the story of how covid19.govt.nz was built—from first meetings to the website today.
The interface of the future is invisible – how will Conversational User Experiences shape this future?
Be Actively Ethical! #AI systems require dynamic #UX practices. Learn techniques to integrate #ethics @uxnewzealand with @carologic
Want to get great feedback for all your design presentations? Join @maadonna to learn how
Kate Towsey, Research Ops Manager at Atlassian, will share war stories and triumphs, realities and reminisces and how Research Ops has helped amplify research efficiency and impact along the way.
Our uses have biases and so do we. Learn how content strategy can help keep them at bay (or use them for good).
‘Is bias always bad?’ Finding and expressing your worldview, while being an unbiased design researcher.
Inclusive Design
This talk will highlight the value of using cross-cultural strategies in research around technologies that support simulated environments
The polarisation of views is rife. What can we do about it, and are we more guilty of it ourselves than we want to admit
How can we, as the people creating these products, design with mental health in mind?
Cognitive load: learn a bit about how the brain works, 3 types of cognitive load, and some practical tips to lessen its impact.
Going independent: how to find everything you need within yourself to start your own profitable UX practice
Always a bridesmaid, never a bride, Discovery is seldom given the same level of rigour as Delivery. But what if it was?
Karma is a *****! Each designer has to spend the next seven days in the hell of bad UX!
Learn about the power of inclusive design by discovering the value of outsiders and underdogs.
Learn how to differentiate empathy from sympathy and how to utilize empathy to make the right decisions for your customers.
See how @intercom transformed content design to have more impact by working on just one product at a time.
And Now The Good News explains what the future will look like, and you can make sure it's awesome.
In the never-ending war for our attention, there aren’t many winners. An unyielding onslaught of communication has created a wall of white noise, which despite its magnitude, falls on deaf ears. In this talk, Tom poses that you should spend as much time on saying the thing right as saying the right thing, providing real life examples of how a switch in focus can increase both customer experience and conversion.
Discover how a project on information architecture led to headline-making change in New Zealand’s biggest supermarket.
The story and lessons learned of a UX Design who moved to East Africa to research and design mobile financial services.
Collaboration means happier people and better products. We’ve got some neat tricks for solving problems as a team.
From high-level design principles down to specific design history rationale, how might we prop up our design systems with context?
At Instagram, we use research to find signals in the wild - about people’s backgrounds, behaviours, likes and dislikes - that can be incorporated into the algorithms we use to deliver content.
The data science lens on improving user experience
How to conduct small-scale user research in the cadence of an Agile team without compromising your research principles.
Why is showing the ROI of CX design so hard to do? Learn basic techniques detectives and intelligence analysts use to prove a serious crime to show the value of design.
Design for Access is a pillar for responsible innovation and one of the most innovative tools in the designers hands.
Learn how user onboarding techniques can address a range of product and user situations across the customer journey.
UX debt is often the result of abusing Lean principles to ship suboptimal design solutions with no intention to iterate, but what’s the cost?
State of the Design Nation will provide a critical, in-depth analysis of how organisation are embedding (or not!) design into their DNA.
Gregg Bernstein shares how he’s scaling UX + product research at Vox Media, where with each bit of practical research, research becomes an established practice.
Create optimistic fictions to align product directions around thriving tomorrows
How might we level up our UX Research using academic research practices?
Don’t limit your UX through a lack of wider research. Influence your organisation’s UX at every level, even brand.
Ka mua, ka muri; Look back to Te Ao Māori to advance your design research and increase equity alongside Tangata Whenua
Do you have to choose between Personas or Jobs-to-be-done? My experiences with both and how I use and hack them to make it fit for purpose
Wanna get your mind blown by colour science? Join @elizallen_ for Red Herrings: Debunking the Pop Psychology of Colour
A talk filled with great examples of DesignOps, designed for you to be inspired and use them on your own team!
Make every word in the UX meet customer and business goals.
AI and You. Designing an empathetic conversational interaction that will be natural, usable and supportive of users' needs
Mental health accessibility is often put into the "too hard basket." We take a look at why and how we can change this.
International user research is critical. Learn from Google's work with practical tips and stories from the field.
Learn how to visit your users and gain valuable insights as well as sway those tricky stakeholders.
Learn how to incorporate Lean Startup principles into your #UX practice regardless of organization size
Lean UX Playbook: 10 Practical Tips. Get product & service experience excellence, without losing your mind
Attack of the 10 foot Journey Map, crafting an easy to follow visual narrative from disparate data sources.
Human-centred design helps more than just the people using websites - it helps the people making the websites too